Your Satisfaction Is Our Guarantee
We pride ourselves on providing the best quality gourmet popcorn out on the market and we stand behind every bite. All of our gourmet popcorn flavors are flavored by hand and our recipes ensure our consistency with every bite. If you ever have any concerns about the order you received, call us during business hours at 703-299-0040 or e-mail us at firstname.lastname@example.org and we will respond promptly.
We back our gourmet popcorn 100% with our satisfaction guarantee. When you open your order, if you don't happen to eat all of your gourmet popcorn in one sitting, make sure to seal the bag tight, either with the tin-tie that comes with the bag or by putting the lid on the tin container tightly. We do ask if you have any quality concerns with your order, please let us know within two weeks of receiving your order, as we can not guarantee how the popcorn is secured and stored after you receive your order.
Chocolates - We use the finest in quality chocolate - no fake stuff here! Due to extreme weather in different parts of the country at different times of the year, we can not guarantee chocolate covered popcorn to not melt a little in the shipping process. Please take this into consideration when ordering chocolate covered gourmet popcorn flavors during the warm summer months.
Freezing Popcorn - this little known fact about popcorn. We never freeze our popcorn, but if you order a large bag and can't quite finish it all pretty quickly, we recommend storing it in the freezer. It will last a long time, and when you take it out, it actually doesn't freeze at all and you can eat it immediately.
Return Policy - Due to the nature of our product (consumable food products,) understandably, we can not accept returns. We do guarantee your satisfaction and if you have any concerns regarding the quality of our product, please let us know, at our contact information referenced above in our Satisfaction Guarantees.